NDIS Compliance Guide for Providers 2026
Everything you need to know about NDIS Practice Standards, audits, and the 2026 mandatory registration changes.
Important: Mandatory registration changes take effect 1 July 2026. Ensure your organisation is prepared.
Mandatory Registration 2026
What's Changing from 1 July 2026?
From 1 July 2026, Supported Independent Living (SIL) providers and platform providers (digital apps/websites that match participants with workers) must be registered with the NDIS Commission. These providers were previously able to operate as unregistered.
Already Requires Registration:
The following supports have always required registration:
- Specialist Disability Accommodation (SDA)
- Specialist behaviour support
- Services involving regulated restrictive practices
- Plan management
Deadline: SIL and platform providers should submit applications well before 1 July 2026 to allow for processing time.
July 2027 Expansion
From July 2027, mandatory registration expands further to include:
- Personal care supports
- Daily living supports
- Supports provided in closed settings
Full implementation is expected by end of 2030. This was announced 22 April 2026.
NDIS Practice Standards
The NDIS Practice Standards set out the requirements for registered NDIS providers. There are four core modules that apply to all registered providers.
1. Rights and Responsibilities
Respecting participant rights, dignity, privacy, and supporting informed decision-making. Includes complaint handling and feedback processes.
2. Governance and Operational Management
Organisational governance, risk management, quality management systems, and information management requirements.
3. Provision of Supports
Service agreements, support planning, service delivery, and transition requirements when participants change providers.
4. Support Provision Environment
Safe environments, emergency and disaster management, and human resource requirements including worker screening.
Audit Preparation Checklist
Document your policies and procedures
Ensure all required policies are documented, current, and accessible to staff.
Complete worker screening checks
Verify all workers have current NDIS Worker Screening Checks and maintain records.
Review service agreements
Ensure all participant service agreements meet NDIS requirements and are up to date.
Prepare incident records
Document all incidents, near misses, and the actions taken in response.
Gather participant feedback
Collect and document feedback from participants and their families.
Train staff on compliance requirements
Ensure all staff understand their obligations and maintain training records.
Worker Screening Requirements
NDIS Worker Screening Check
All workers in risk-assessed roles must have a valid NDIS Worker Screening Check. This is a national check that assesses whether a person poses an unacceptable risk to people with disability.
- Clearance is valid for 5 years
- Workers must apply through their state/territory screening unit
- Providers must verify clearances before work commences
- Self-managed participants may engage workers without clearances
Incident Reporting Obligations
Reportable Incidents
Registered providers must report certain incidents to the NDIS Commission within specified timeframes:
- Within 24 hours: Death, serious injury, abuse, neglect, sexual misconduct
- Within 24 hours: Use of unauthorised restrictive practices that results in harm
- Within 5 business days: Use of unauthorised restrictive practices (where no harm occurred)
Providers must also maintain internal incident management systems and conduct investigations where appropriate.
Ready to Get Registered?
Follow our step-by-step guide to NDIS provider registration.