Our Partners
Working together to improve disability services across Australia
DSX is currently in discussions with a small group of values-aligned organisations and will be announcing a number of key partnerships in 2026.
To enquire about the opportunity to partner with DSX, contact us.
Collaboration
In addition to representing the interests of NDIS participants, frontline workers and small registered providers, DSX collaborates with stakeholder organisations across the spectrum of Government, NGOs, Peaks and Advocates.
Trusted NDIS Consultants
There are thousands of people in Australia who claim to be 'NDIS experts' but many are not. Our Members can vouch for these NDIS consultants:
aXai
Neurodivergent-Led Innovation
Watch Annette's story
Annette Andersen
Software Engineer and Access Consultant
Annette has lived experience as carer and person with disabilities. She is a software developer and Access Consultant who specializes in accessible AI-powered systems.
Her disability (autism) is her super-power and makes her hyper-focused and diligent. Annette is carer for her son Axel, who is a case study in how well-intentioned Government systems can and regularly do fail people with profound disability.
“Empowering people with disability through innovative, accessible and affordable technology solutions”
Video Transcript
Speaker: Annette
We now know of more than 1,600 genes definitively associated with intellectual disability. And we're still finding more — whole genome sequencing is still doubling diagnostic yields in cases that were previously unresolved.
But here's what we don't know — because we've never bothered to study it properly — is what life actually looks like for the people living with those genes.
Because research has systematically excluded people with intellectual disability. The studies get done on the easy cohorts. The verbal ones. The compliant ones.
My son Axel is none of those things. He lives with profound intellectual disability, autism, erythromelalgia, dystonia, and a list of comorbidities that most clinicians have never seen in a single patient.
He communicates in short phrases. He tells me fire is coming — and for a decade, a system built on averages wrote that down as a behaviour.
I'm a software engineer. I'm neurodivergent. And I have spent years building technology specifically because the existing tools were not built for people like Axel.
Through DSX — the Disability Services Exchange — I'm part of a movement using technology to give every participant a real voice. Not the pre-approved three options. The actual table.
AI can either reinforce the biases baked into bad research — or it can be the thing that finally sees the people the system missed.
I choose the second one. Every single time.
Watch Axel's story
Axel
UX Consultant
For a decade, people like him have been promised "choice and control." But that mostly meant choosing between bad and worse. Now he's speaking up about what real change looks like.
Axel's complex disabilities and communication needs give him a unique perspective on accessible design. As a lived experience expert, he's at the forefront of innovative communication ideas—proving that those closest to the problem are closest to the solution.
"We're done asking politely for crumbs. Together, we'll build something bigger and better."
Video Transcript
Speaker: Axel
Hello. I'm Axel. You might not hear my voice much in meetings. Or at all, come to think of it. But I've got a few things to say now.
See… for a decade, people like me have been told we have choice and control. Turns out, that mostly means choosing between bad and worse.
So we're doing something different. Disability Services Exchange – or DSX – is flipping the model.
We're building a movement where every participant—yes, even the ones with zero words and a doll named Kevin—gets a seat at the table.
Not the fake table with three pre-approved options. The real one—where we set the agenda, the prices, and the standards that reflect our reality.
Through tech, we'll make it possible for every participant to contribute, not just the ones with strong WiFi and a law degree.
You'll tell us what works, what doesn't, and who deserves your trust. And your voice will be part of the data that guides providers—not in five years. In real time.
Because the truth is? Most of us have never had a voice. Not in planning meetings. Not in pricing reviews. Not in any "co-design" that wasn't already fully designed by someone else.
But that ends now. We're done asking politely for crumbs.
Together, we'll build something bigger and better: fair healthcare, inclusive housing, actual policy change.
Because when we rise up—quiet or loud, verbal or not—we don't just fix the NDIS. We rewire the whole system.
This is nothing about us… without ALL of us. Even Kevin.